Quality Measures Education Program Case Study

Quality Measures Education ProgramSituation:

Client field force was conducting patient directed product and disease state education and was seeking a way to increase engagement with target healthcare providers.

 

Problem:

Customers were being charged to meet quality measures and reporting requirements, but were often unaware of requirements and challenged to adapt practices to be able to efficiently report. Herspiegel Consulting identified an opportunity area that would be engaging to HCP audiences and allow for ongoing program updates with new content for continued customer engagement.

 

Value Added:

Herspiegel Consulting created the program strategy and objectives and ensured internal client team alignment. As a next step, Herspiegel Consulting created a multi-channel program with content for HCPs and patients and all accompanying (remote and live) field training materials. Herspiegel Consulting also developed and managed the program content, creative layout and production of certain elements. The program won numerous awards and remains a centerpiece in client NCQA program recognition.

Latest Blogs

Celebrating International Women’s Day

March 8, 2019
Happy Women’s Day!  International Women’s Day is a global day to celebrate the social, economic, cu...
Read more

Innovative Drug Pricing via “Netflix Model”

March 1, 2019
Louisiana seeks “Netflix model” for hepatitis C drug pricing In January 2019, the Louisiana ...
Read more

Planning for 505(b)2 Commercial Success

October 17, 2018
Unlike generics and biosimilars, 505(b)2 regulatory products likely involve a unique claim. While 505(b)...
Read more

Fed-Up Hospitals are Starting Their Own Drug Company to Lower Generic Drug Prices

February 12, 2018
The impact of drug shortages is not new within the healthcare system, particularly at the hospital level...
Read more